Features & Highlights
Real Experience
Security & Privacy
Frequently Asked Questions
Can I submit suggestions or feedback to Fresha for customers?
Yes, users can submit suggestions or feedback through the app or the Fresha website, where they can find contact information for customer support.
Does Fresha for customers collect my personal data?
Yes, Fresha for customers collects personal data to facilitate bookings and enhance user experience, but it adheres to privacy regulations to protect your information.
Does Fresha for customers support offline use?
Fresha for customers primarily requires an internet connection to function effectively, but some features may be accessible offline, such as viewing previously booked appointments.
How do I cancel my Fresha for customers subscription?
Since Fresha for customers is free and does not have a subscription model for users, there is no subscription to cancel. You can simply stop using the app if you choose.
How much does a subscription to Fresha for customers cost?
Fresha for customers does not charge customers a subscription fee; it is free to use for booking appointments.
Is Fresha for customers a free app?
Yes, Fresha for customers is free to download and use; however, certain services or features may incur charges depending on the provider.
What are the main features offered by Fresha for customers?
The main features include appointment booking, service and provider search, customer reviews, personalized recommendations, and the ability to manage bookings and payments all in one place.
What type of app is Fresha for customers?
Fresha for customers is a booking app that allows users to find and book appointments with beauty and wellness professionals, such as hairdressers, spas, and fitness trainers.
Which platforms does Fresha for customers support?
Fresha for customers is available on both iOS and Android devices, as well as through a web browser for desktop users.
Can I change my email address after logging in to my account?
Yes, you can update your email address in the account settings once you log in to your Fresha account.
How can I contact customer service for Fresha?
You can reach our customer service team through the help section on our website or by emailing support
How do I activate my Fresha account after signing up?
To activate your account, check your email for an activation link and click on it to confirm your registration.
How do I reach customer service if I have an issue with my booking?
For booking issues, please contact customer service through the support page on our website for prompt assistance.
I forgot my customer number; how can I retrieve it?
You can find your customer number in the confirmation emails from Fresha or by logging into your account.
Is there a way to update my customer number on Fresha?
Customer numbers cannot be changed; if you need assistance, please contact customer service for help.
What happens if I accidentally delete my account?
If you delete your account, contact customer service immediately; they can assist you with recovery options.
What if I don't receive the activation email for my Fresha account?
If you don't see the activation email, check your spam folder, or request a new activation email through the login page.
What should I do if I can't log in to my Fresha account?
If you're having trouble logging in, try resetting your password via the "Forgot Password" link on the login page.
What should I do if my account is locked after multiple failed logins?
If your account is locked, please use the "Forgot Password" option or contact customer service for further assistance.