Features & Highlights
Real Experience
Security & Privacy
Frequently Asked Questions
Can I submit suggestions or feedback to Libby, the Library App?
Yes, users can submit suggestions or feedback through the app or by visiting the Libby support website to share their thoughts.
Does Libby, the Library App collect my personal data?
Libby does collect some personal data to enhance user experience, but it adheres to strict privacy policies and does not sell personal information.
Does Libby, the Library App support offline use?
Yes, Libby allows users to download borrowed content for offline access, making it convenient to read or listen without an internet connection.
How do I cancel my Libby, the Library App subscription?
Since Libby does not require a subscription, there is no cancellation process; simply stop using the app if you choose not to use it anymore.
How much does a subscription to Libby, the Library App cost?
There is no subscription fee for Libby; it is completely free as long as you have access to a library that offers the service.
Is Libby, the Library App a free app?
Yes, Libby is free to download and use, but you need a valid library card from a participating library to borrow content.
What are the main features offered by Libby, the Library App?
Main features of Libby include borrowing and reading ebooks, listening to audiobooks, placing holds, and syncing your library account across devices.
What type of app is Libby, the Library App?
Libby is an app that allows users to borrow ebooks and audiobooks from their local libraries digitally.
Which platforms does Libby, the Library App support?
Libby is available on iOS, Android, and can also be accessed through web browsers on desktop devices.
Can I change my customer number in the app?
No, your customer number is assigned by your library and cannot be changed within the app.
How can I log in if I have multiple library accounts?
You can log in to one library account at a time; switch libraries in the app to access different accounts.
How do I activate my Libby account after signing up?
To activate your account, click the activation link sent to your email after registration.
How do I contact customer service for help with Libby?
You can reach customer service through the app by navigating to Help and selecting Contact Us.
How do I log in to my Libby account?
To log in, open the app, select your library, and enter your library card number and PIN.
I forgot my customer number; how can I retrieve it?
You can find your customer number in the app under your account settings or by checking your library card.
Is there a customer service phone number for Libby?
Libby does not have a direct phone number; please use the in-app Help section for support options.
What if I can't remember my password to log in?
If you can't remember your password, use the "Forgot Password?" option on the login screen to reset it.
What should I do if I cannot access customer service?
If you can't access customer service through the app, check the Libby website for additional support options.
What should I do if my account activation link isn't working?
If the activation link isn't working, try requesting a new link through your email or contact customer service for assistance.